Chelsea, Thank you for your reply. I've attempted to follow your directions but that seems to have made my Ring Doorbell 3 completely unable to connect. I placed the doorbell in setup mode and tapped 'change wifi'. I selected my wifi network but the doorbell would not connect. There was a right flashing white light which the app indicated meant it was unable to connect. The app recommended moving the doorbell closer to the router to complete the setup which I did (photo attached of doorbell sitting next to router). The doorbell still will not connect after four attempts to reconnect to the wifi. I've also attached the requested screen shot of my wifi bandwith speed. The RSSI prior to attempting at reconnect was -42 for your reference.
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I have the Ring Doorbell 3 that is battery powered and not wired to a doorbell chime. I upgraded from a Doorbell 2 since I was having some minor connection issues with the Doorbell 2. The Doorbell3 constantly has connection problems. Here is a list of the issues that I have: Stuck at 'activating device' when attempting to go to live view Motion activiation video starts to record but picture freezed after three seconds When doorbell pressed, takes 15-30 seconds for bell to actual ring on app/Alexa When video does actually record, motion in the video becomes pixelated and worthless. I have moved my wireless router closer to the front door thinking the signal was bad but this changed nothing. The Doorbell 3 is a waste of money.
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