Hey @JoEbYX. After checking with the appropriate departments, it looks like we listed it this way in the insert in order to receive our UL listing, as this was a requirement to achieve this. Overall, we included this as it is for legal reasons. This has to do with how far the device can fall if the mount fails - therefore there's no technical or electrical reasoning behind it. Hope this helps clear it up for you! :)
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Thank you for fixing the (motion toggle radio button). I think your customer team/ tech team should have more presents on community forum. However lets try to fix the rest of problems with Door view cam. 1- Could we have more flexible on customising the motion zone, like Floodlight cam, with points rather than slide button 2- At the moment when some one enters on my drive, I don’t get notification until they have left the zone, which makes this facilities useless. there is huge time lag… 3- The knocking facilities never worked for me, either too sensitive or not detection al all, so from day one I have disabled that. To be honest I don’t think any is not that useful sine we have the door bell. 4- recalling videos just been recorded takes roughly about two minutes, which is not acceptable. All above are software related problems, I was wondering id you consider if you should improve on quality of your tech team.
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