Hi everyone, I have the original doorbell and it worked fine for years. I recently changed my internet service provider and haven’t been able to reconnect since. I completely removed my device from the Ring app and tried to connect it as a new device but nothing works. I have tried resetting (holding the orange button) a million times. I have also tried connecting via different devices (iPad and new iPhone). The setup process always runs smoothly until it tries connecting to my wifi. Left side flashing white every time. I know my internet is working fine and my password is definitely correct. Is there any way to fully reset a Ring? I think my old (possibly stored?) wifi info is interfering with my new network. Any help is appreciated. Going out of my mind!
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My original Ring doorbell has worked for years and only recently have I had trouble. I am running on a wifi connection and, as I’ve done for years, the last time the battery went flat, I removed and charged my doorbell. Reconnecting it to my wifi, since this last recharge, has been an absolute nightmare. Password is correct and the signal is strong. I purchased a wifi extender to ensure a stable connection (even though I’d been using the doorbell for years without an extender). During set-up, the wheel spins and the temporary Ring network appears and connects successfully. It asks me to choose a wifi network and I enter my password. That’s as far as I get. This happens across 3 different devices. I have spent the last 3 months trying to reconnect. I have hard reset the doorbell more times than I can count. I have read and tried every remedy mentioned online, over and over again, but nothing has worked. Is it possible to brick these devices? I am at my wits end and about 2 failures short of throwing my doorbell against the wall. Any help appreciated.
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