Hi, Sorry for huge delay in responding (I doubt receive a notification of a reply so missed this). I have managed to fix this by changing the delay to 180s. Basically the issue was that I was going upstairs at night and then arming "home". This should activate all downstairs sensors. However, unless you wait 180s for all sensors to clear they will not arm. I think this is a really important point that Ring should make clear to people. I reckon there must be lots of people leaving their house and arming immediately and they will have no idea some of their sensors are not armed as they haven't left 180s for the latest motion detected to clear from the system. Anyway, hope this helps anyone who may have had the same issue!
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Hi, I have just purchased an alarm system with motion sensors across 2 floors in our house, contact sensors on downstairs doors and a couple of indoor cameras. I can't figure out how to configure home mode to allow the downstairs motion sensors to be armed whilst we are asleep - basically I want everything downstairs armed in case of a break in middle of the night, but the top floor is not active. The app allows me to choose which sensors to have active during home mode, but the motion ones don't trigger the alarm. This is standard functionality for every other security system I've ever had and is essential for us to feel safe at night. I'm really hoping I'm just being a bit thick rather than this option missing. Can someone help please?
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