To BradByname and all others having the same problem - can you confirm if you are using a mesh type setup like Orbi or Eero? I had the problem with an Orbi setup - and then moved the cam wifi to be directly attached to the Fios router's wifi instead (left everything else on Orbi including the rest of the ring alarm system). Despite a much weaker signal from the fios router in the basement, the live view problem has disappeared. Keep in mind the Orbi network runs everything else very fast and flawlessly. I am going to try switching the 3rd gen sitck up cam back to the Orbi network and see what happens. Will post update in a day or two, or when if I see the problem come back once switched. Cheers
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Piling on but also trying to move this forward. Would appreciate it, Ring Community Manager, if someone from engineering could make a guest appearance and discuss a little of what could be going on. Best to admit a problem and work all together to try to solve. I'd volunteer to try out whatever I can help with test-wise. My setup - ring alarm system, 3rd gen stickup cam, ORBI wifi, Fios, many things on network including nest cams, nest doorbell, sonos, appleTVs, -ALL- work flawlessly on demand. Except Ring Stick up cam gen 3 live view. Status: Cannot start live view RSSI -43 Firmware 1.4.15200 Battery 98% Last Health Check - 1:23pm today (currently it is 1:58pm EST) I suspect it will come back later on. So far, I cannot determine a pattern of when it does and doesn't work. Will update when I try a few different things on my end, but again would love some engineering help.
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