I’m having the same issue. Ring doorbell shows live view with no problem. Signal strength on the doorbell is less than the 2 stick up cams. I have a mesh network and a router. I tried connecting the cams to both. It shows live view once, then never again. Spoke with someone at ring. Tried EVERYTHING. They are fully charged and hooked up to solar panels. Rep said it makes no sense why my doorbell had a live view with weaker signal, but the cams won’t produce live view. Was told my issue was escalated and I would be contacted in 1-2 days. It’s now 11 days later and nothing. No response to emails either. It’s obvious that this is a problem and Ring is aware of it, yet not resolving it. Unfortunately, I’ll be returning mine and going with a more reputable, reliable cam.
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