Same thing happened to my original chime. Just getting around now to try and fix it as my gen2 chime has been working fine through all of it. Tried resetting for over a minute and removing from a power supply for a few hours but still not working. Worst part is I just signed up to the full yearly multiple device plan but the device won’t be covered as out of warranty. Will be looking at Apple HomeKit once it runs out as that now has facial recognition and secure cloud recording for free.
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