Hi neighbors! Audio should certainly be operational on any Ring app. The best first step here will be to remove and reinstall the Ring app on your device. Next, please check any sound preferences and ensure there is not a vpn enabled.
If the above steps did not improve audio, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our te am and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
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