I get that the app allows you the option to use two-way commincation but I would like to have the option to enable it by default. At the moment I get an alert on my phone that someone has rung the bell. There is a slight delay whilst the Ring app opens, then another slight delay whilst the video feed connects, then a slight delay whilst my phone orientates itself into portrait mode, then I have to tap both the audio and microphone icons to unmute (and another slight delay whilst the doorbell responds) before I can communicate with the person at my door. If I could toggle audio and microphone on by default, the only delay would be the app opening and the feed connecting. Do you understand what I am getting at?
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Hi there - just got a new Ring Pro doorbell installed but I have noticed that when I tap on the notification on my phone to say that someone is at my front door (i.e. they've actually pushed the doorbell) I get the live view feed but the sound and microphone are both muted by default. To make matters worse it seems like the microphone toggle button only shows when the phone is in portrait mode, whereas when the phone is in landscape mode it only shows the toggle sound button. All this means that it takes a bit of fumbling around before I can hear/speak to the person at the door (on top of the delay in opening the app and loading the video feed), all of which wastes valuable time when the person ringing is a courier (and they rarely hang around for more than a few seconds before walking off and posting a "sorry we missed you" card). Is there any way to set the setting so that sound and microphone default to ON when I tap the someone at the door notification so that I can hear/speak to the person ringing the bell immediately without having to unmute each time? I've tried looking in the settings but couldn't see it...
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