Hi, I just installed my alarm today and I have a Kwikset 888 Smart Lock that I was able to pair successfully. Things start failing during setup when it failed to copy my usercode onto the lock. I oped out to skip doing that and the status of the lock on my device list is "Unknown". At that point, it fails to lock/unlock through the app. I just added the codes manually to the lock, but it's not connected with my Ring alarm :( Help?!
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