@Chelsea_Ring wrote: Hey @Mannyshere14. T he Community is a place where neighbors can engage in positive interaction and share suggestions to assist one another, as well as feedback. As this is not a support forum, we are able to offer assistance and will often recommend our support team for matters specific to you and your Ring device, for the best experience. Our support team is able validate if the neighbor is receiving an email from Ring. This is an extra step we recommend neighbors to take anytime they feel they may have got a suspicious email. Our team is always working to improve our devices, features, and our neighbor's experience. To keep our neighbor's security in mind, we always recommend to confirming private communications like this with our support team. I hope this helps! Thanks for the clarification! always best to check with RING direct on these matters. I kinda of thought this community ended up as a support forum but understand where your coming from even though you do try and offer support where you can.
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