I'm having same problem. The screen keeps turning my iPad and iPhone app in dark mode! Also cannot get dashboard correct all week. Ive called almost everyday,to Reset my code. They cannot, and will not do it with me! They know the App doesn't work, and, the alarm, and videos won't be working right! . The man I spoke to does not know how to Help you at all! I TOLD THEMI HAVE ALOT OF THEIR PRODUCTS. THAT IWILL GET ADT I WANTED TOSTAY WITH THEM,BUT THEIR APP IS TERRIBLE.
... View more
I have not been able to use my alarm system at all! I have had it for almost 2 years! Their App is terrible, I can not even change my code so I can use it when someone had my old code. Every time I leave the house, I hoped I was safe with all of the doorbell, floodlights. Pathlights, & cameras I have! There is always a lag in pictures and videos,the sensors stop working because of the APP. I was away for a few months due to death in family! I was scared to leave my home alone! Bought extra floodlights & camera! The WiFi stopped half way thru my trip, which stopped ALL OF THEIR PRODUCTS! THEY FROZE! partly not their FAULT!!! Could not get them to OBTAIN, any of my videos! Now I HAVE CALLED ALMOST EVERYDAY THIS WEEK TO CORRECT APP ,AND CHANGE CODE, AND THEY CANNOT DO IT!! The AGENT THAT ISPOKE TO TONIGHT DID NOT KNOW HOW TO HANDLE ANYTHING. HE WOULD NOT EVEN CONNECT ME TO ALARM DEPT. I TOLD HIM I WILLGET ADT
... View more