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subscription wont work

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New Neighbor

subscription wont work

My trial plan ran out and now when i go to view it says i need to renew a plan , I go to plans choose one and press contnue, It then goes back to my doorbell view and tells me  i need a subscription again and just loops round like this. Not a lot of use if you cant view it or sign up.

 

1 REPLY 1
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Community Manager

Re: subscription wont work

Definitely not, @Karl1234567. and sorry to hear about that. Could you please let us know which mobile phone and version you are running so we can have the team take a look into it? For now, you can purchase a plan here: https://shop.ring.com/pages/protect-plans

 

 

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