Ring doorbell 2 community

RSSI Reading Meaning

-66 to -90 is critical and will likely cause a loss of functionality or be unable to maintain a usable connection the Wi-Fi altogether.

-65 to -41 is sufficient. Possible video issues if constantly at -60.

-40 or better is virtually no interference and a very strong signal.

Common Results of Poor RSSI

  • Poor RSSI Reading - If a router is an older model or is just not strong at broadcasting signal, the RSSI could be poor even though little interference exists between the router and device.
  • Battery Drain - your device battery may be draining quickly if your RSSI is between -70 or lower (Reminder RSSI is a negative number so -90 is lower than -70) because it is working hard to keep a constant connection.
  • Delayed Connection - when trying to open an event or Live View it may take longer to connect or possibly fail to connect.

Tips for -65 to -90

If you are having connectivity concerns and don’t have the best RSSI readings, a Chime Pro could help to strengthen the Wi-Fi signal to your device. Learn more about how a Chime Pro can help in this Ring Help Center article.

Ok you made your point. No need to make 3 posts on the same subject. We are all impressed. Well, maybe not.

Its a good thing that people are discussing this.

1 Like

I have the same volume issue and use an Apple phone so it’s not just android devices that are experiencing the problem.

My humble opinion is that the device connecting to the doorbell has nothing to do with the transmission device.

Since Amazon now owns Ring, and the Amazon flagship product is Alexa, Ring should not have volume issues with Alexa, period.

Once the problem is solved with Alexa, the other Android and Apple products will be solved.

If Ring cannot work with the Amazon Echo, there is a serious problem.

The problem is not going away, it will only exacerbate as time goes on with no solution. This should be a top priority for Ring and Amazon before this ends up in the media.

Just sayin’.

Piece of junk! I’ve had no speaker volume since day 1. They even sent a replacement and still have same problem
Bought a better router and now have a newer phone. Still doesn’t have volume. App is no good also. Someone presses the doorbell and a few minutes later I get a notice on my phone. Didn’t change with a new phone.

Biggest waste of $$$ I’ve ever spent

Need to use Rapid Ring App. Stripped down version of Ring App, very fast

I found that if you shut the speaker to hear the person outside off the volume is better. Then you have to togle back and forth.

1 Like

So from reading this forum, what I get is that the company did nothing to fix this problem. Everyone is having the same issue and so does the person I’m writing this for. For the people that submitted their videos (which I don’t see the point for the company to have, the problem is with the hardware) were your devices fixed? Can the person on the outside hear you?

For a device that is so much money it’s dissapointing garbage.

My wife has an Apple X and I have a Samsung S9. Same volume problem on both phones.

I just installed Ring for my parents. First thing I noticed is the lack of volume from the unit and no way to increase same. Very disheartening. I’ve had a Nest for over 2 years and have never had this issue. I thought Ring would be at least as useful but so far, not so much unless they fix this issue.

This worked for me and haven’t had an issue since. https://www.theandroidsoul.com/how-to-fix-low-speaker-volume-issue-on-ring-doorbell-on-samsung-galaxy-devices/

Guys I installed the ring doorbell today and have the same volume issues as the rest of you.

I haven’t got to the end of the thread yet, but so far it seems disabling event history is a help. Can someone please tell me how to do that? I can see no disable option on my galaxy s10. Cheers… Sly

Well I got to the end of the thread. Thanks for all the testing and updates. It’s a real shame that Ring seems to be completely indifferent to the significant problems with their product.

Anyway I rolled back the ring app to 3.16 so I could get to the new features option. I’ll test the volume later tonight.

Just did a little testing after the app roll back. Audio at the doorbell was much improved using my wife’s iPhone 7, although it probably should really be louder. Unfortunately there was no improvement using my galaxy s10.
Interestingly, I only rolled back the app on my phone. The iPhone still has the latest from the app store.

same issues with volume here on doorbell 2 and iphone and also echo show.

this issue and also having to have the ring app open all the time on the ipad to view live footage with no auto view feature has made my mind up to return and look for something better…

When you listen to the conversation in the app it sounds fine but when you are outside your can’t understand and can hardly hear.

I first needed to use the “Rapid Ring” app to be able to hear the person outside. But the person outside said I sounded garbled and couldn’t understand.

Is there a fix for the low speaker volume on the Ring 2? I just installed this as a replacement for the original Ring and I must say that it is disappointing that people can’t hear you on the speaker.

1 Like

https://www.theandroidsoul.com/how-to-fix-low-speaker-volume-issue-on-ring-doorbell-on-samsung-galaxy-devices/
This worked for me.