I will be posting an update after my 2PM Saturday phone support meeting with an “ambassador” for Ring that has taken a couple of weeks to schedule. I am guessing this ambassadorship label is some type of volunteer tech support program. After that call I will report back. I agree, you have all been patient and that this should be recognized as a major issue. By the way, I pointed the Ring support directly to this thread via a link so it is not like it somehow escaped their attention. They must have read it and do not believe it.
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