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ring doorbell 2 community

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Jsd
New Neighbor II

Re: ring doorbell 2 community

Sure. However I have talk with Support and they tied into my ring doorbell remotely. They were able to duplicate the issue as far as me hearing them. The issue happens on all my iPhones I duplicated this on all three of mine in the house and my mothers who lives far away. The workaround is just swipe to the right in live view mode and then swipe back to live. This however is not an issue with iPads.
F50
New Neighbor II

Re: ring doorbell 2 community

I had the low voice volume problem. One of the suggestions on this thread worked for me - not using the timeline feature in the app. Simply disabling time line wasn't sufficient. The app had to be reinstalled and time line left disabled. I hope the app development team leaves time line disabled by default. My phone is a Samsung S8.
New Neighbor

Re: ring doorbell 2 community

Same here. I bought the Ring Doorbell 2 with high expectations which it met. But the speaker volume is truly laughable. I now use the Ring Pro Doorbell instead of the Ring 2 and it seems to be a little better but I'd love to switch back to the wireless option.

New Neighbor

Re: ring doorbell 2 community

I am having same volume issues at outside doorbell volume too low and I have an IPhone. Is there a fix for IPhones?

New Neighbor

Re: ring doorbell 2 community

I installed my new Ring Doorbell 2 today, and noticed that the volume on the sound it makes when the button is pressed is loud, but once you try to talk to the person at the door, the sound is very low. I also have a S8.

Has this been resolved? What's the fix? Thank you in advance.
New Neighbor II

Re: ring doorbell 2 community

Hi

If you have a Samsung, this may help. Disable the Event History Time Line in New Features menu, then uninstall the app, then reinstall the app. This may help, it certainly does with S9 and S10 phones.

(They have known about this for 4 months and still done nothing about it!)

 

New Neighbor

Re: ring doorbell 2 community

Just bought a Ring Doorbell 2 this weekend and installed it a few hours ago. I do like the product and video, but like others, I feel the speaker quality is very disappointing. When testing with my wife, I can hear her pretty good on the phone end, but for her (the person outside at the doorbell) it wasn't great. Audio seemed to cut out a bit (I have strong wi-fi at the doorbell) and even when audio transmission was smooth it was still very quiet. I do love the camera so far and would just love to see an audio fix. Thanks! 

 

Phones tested were Samsang Galaxy S8 and S9+.

New Neighbor

Re: ring doorbell 2 community

I have the SAME issue. This is so frustrating , i can hear the person ringing the doorbell fine but they cannot hear me. RING please fix this!!!!!

New Neighbor

Re: ring doorbell 2 community

I have an iPhone and noticed the same volume issue when I turned on the new timeline feature. When I turned that back off, the volume improved both ways
Jsd
New Neighbor II

Re: ring doorbell 2 community

Actually you guys do not have to turn off Live View feature. The workaround is this: within live view swipe the timeline to the right to the previous video clip and then IMMEDIATELY swipe to the left to go back to live view and that will temporarily fix the glitch in the software.