Ring doorbell 2 community

Hi Jennifer, how close are we coming to fixing this problem??? It appears that this LACK of quality sound coming out of your ring device has been going on since at least March. I’m suggesting it get fixed NOW or say it is not compatible with Samsung phones. At least stop the advertising about how a boom sound/voice can scare away a burglar. We cant be barely heard. Live view or not.
I am waiting patiently, but at this point either you guys fix it, replace it or want to get a different manufacture and get my money returned.