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ring doorbell 2 community

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New Neighbor

Re: ring doorbell 2 community

I have the same volume issue and use an Apple phone so it’s not just android devices that are experiencing the problem.
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New Neighbor

Re: ring doorbell 2 community

My humble opinion is that the device connecting to the doorbell has nothing to do with the transmission device.

 

Since Amazon now owns Ring, and the Amazon flagship product is Alexa, Ring should not have volume issues with Alexa, period.

 

Once the problem is solved with Alexa, the other Android and Apple products will be solved.

If Ring cannot work with the Amazon Echo, there is a serious problem.

The problem is not going away, it will only exacerbate as time goes on with no solution. This should be a top priority for Ring and Amazon before this ends up in the media.

Just sayin'.

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New Neighbor

Re: ring doorbell 2 community

Piece of junk! I've had no speaker volume since day 1. They even sent a replacement and still have same problem
Bought a better router and now have a newer phone. Still doesn't have volume. App is no good also. Someone presses the doorbell and a few minutes later I get a notice on my phone. Didn't change with a new phone.

Biggest waste of $$$ I've ever spent
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New Neighbor II

Re: ring doorbell 2 community

Need to use Rapid Ring App. Stripped down version of Ring App, very fast

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New Neighbor

Re: ring doorbell 2 community

I found that if you shut the speaker to hear the person outside off the volume is better. Then you have to togle back and forth.
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New Neighbor

Re: ring doorbell 2 community

So from reading this forum, what I get is that the company did nothing to fix this problem. Everyone is having the same issue and so does the person I'm writing this for. For the people that submitted their videos (which I don't see the point for the company to have, the problem is with the hardware) were your devices fixed? Can the person on the outside hear you? 

 

For a device that is so much money it's dissapointing garbage.

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New Neighbor

Re: ring doorbell 2 community

My wife has an Apple X and I have a Samsung S9. Same volume problem on both phones.

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New Neighbor

Re: ring doorbell 2 community

I just installed Ring for my parents. First thing I noticed is the lack of volume from the unit and no way to increase same. Very disheartening. I've had a Nest for over 2 years and have never had this issue. I thought Ring would be at least as useful but so far, not so much unless they fix this issue.
New Neighbor

Re: ring doorbell 2 community

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New Neighbor

Re: ring doorbell 2 community

Guys I installed the ring doorbell today and have the same volume issues as the rest of you.

I haven't got to the end of the thread yet, but so far it seems disabling event history is a help. Can someone please tell me how to do that? I can see no disable option on my galaxy s10. Cheers... Sly
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