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bottom cover beggining to crack

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New Neighbor

bottom cover beggining to crack

I have had my ring doorbell 2 for 7 months now and today I noticed the bottom cover has begun to crack. I feel as if after a few more times replacing the battery it will snap in half. Has anyone else this problem?
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Community Manager

Re: bottom cover beggining to crack

Hi @sunflower_36. For any physical damage on your Ring, I would definitely recommend that you contact our support team. They'll be able to review the damage, check the warranty on the device, and determine the best course of action. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Smiley Happy 



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