I am also very interested in figuring out how to wire a Ring Pro to a wired Chime (I don’t care what type/model it is at this point, I’ll take anything that works!).
Currently I have it wired directly to the 24v transformer and using the supplied Ring Chime that plugs into an electrical socket. It’s all fine until internet goes down, so a wired chime is still essential.
The issue is that all chimes seem to be 8-12v, while Ring Pro needs at least 16v… so the choice so far is to either underpower the Ring Pro, or fry a classic wired chime. I’ve looked here https://support.ring.com/hc/en-us/articles/209028546-Ring-Video-Doorbell-Pro-Chime-Kit-Compatibility-List and a lot of the “Compatible” chimes seem to be 12v as well… so how is it compatible then? Are they saying that all these chimes can take 16-24v, despite being labelled to be 12v MAX by their manufacturers?
Some guides mention something called “Pro Power Kit v2”. That did not come in my Ring Pro UK package. I only got the 24v transformer and the ring chime. What is that kit anyway? Some sort of resistor to stop the wired 12v chimes from getting fried by the 24v transformer? I contacted support, asking them to send that thing to me, as I see no way of acquiring it, besides going to American ebay.
As someone mention before, Customer Support seems to just be reading their own FAQ/Script and hardly understanding anything. We really need some kind of Engineer / Electrician from Ring to join this thread and explain things.
Also in my opinion, the need fora wired classical chime could probably be eliminated by a simple firmware patch for ring chime… Currently it appears to be like this: Ring Doorbell > Router > Ring Server > Router > Ring Chime… Why? Why is internet involved here? Why can’t the chime just sit on the local connection? They should just patch it to go Ring Doorbell > Router > Ring Chime. Then it would still work when the internet is down and there would be no need for this thread… That, or make a Ring-branded wired 24v chime. Anyway, I am getting off the track here.
Does anyone knbow any wired 16-24v chimes? It’s really frustrating how Ring has a very vague support for wired chimes, but no clear instructions or support regarding them.