Wifi interruption when doorbell rings

Interesting find @Paulc1964au! The Ring Chime devices are dedicated to the Doorbell and will operate at the same time when linked. There is not a way to alter how the Chime connects to the Doorbell other than choosing to use it as an extender, or only as a chime sound, in the Ring app. Connecting to it will utilize the Chime network, while only linking it, will limit the use of it to making a sound.

Keep in mind that this still means both the Doorbell and Chime will operate at the same time via communication from wifi. If this concern is happening when the two devices request resources at once, it might happen for any two streaming devices. It’s worth trying different methods and monitoring to see which works best.

If this concern persists, our support team will be happy to take a further look into this for you. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.