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Wifi Connection Issues

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New Neighbor

Wifi Connection Issues

I have the Ring Doorbell Pro and all of a sudden it's offline and not connecting to Wifi.  I have tried the various options to fix it and nothing seems to work, or at least work long term.  When I go through the reconnect process, the voice on the Doorbell will tell me "you are now connected", but when I go to verify the connection on my app it is showing as not connected.

 

I have a wifi extender almost immediately next to it with a strong signal.  My phone and other devices work perfectly fine in the same location.

1 REPLY 1
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New Neighbor

Re: Wifi Connection Issues

I am also having the same problem I'm at a loss at how to fix it.