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Whitelist URLs

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New Neighbor

Whitelist URLs

I can't seem to find a list of URLs that a ring doorbell 2 would need whitelisted for our firewall.  Does anyone have these by chance?  

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Community Manager

Re: Whitelist URLs

Hi @LADH! While there are not any specific URLs listed, our help center article about ports and protocols contains information needed for most networks. If this does not assist with obtaining Ring device operation on your network, Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to let us know how this goes! Smiley Happy 



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1 REPLY 1
Highlighted
Community Manager

Re: Whitelist URLs

Hi @LADH! While there are not any specific URLs listed, our help center article about ports and protocols contains information needed for most networks. If this does not assist with obtaining Ring device operation on your network, Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to let us know how this goes! Smiley Happy 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.

View solution in original post