How many video examples do you need to see/hear Marley? Just getting some acknowledgement of what appears to be a widespread issue would go a long way towards keeping Ring customers…not sure if you are with Ring or if just a moderator, but it is abundantly obvious that we are dealing with a hardware and/or software issue. Ring wants us to jump through all these troubleshooting hoops (which we are doing) but there are no solutions forthcoming or any suggestion that Ring is working on a fix. So, expect some bad reviews and more returned devices…When you have a product with known problems, it’s always best to get out ahead of it…Ring has done too little, too late for me…
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