Hey @EStone30. I know you have down the bulk of the troubleshooting possible, and appreciate your effort to fight the good fight in seeing if you can have your Doorbell reconnect and work as it once was. Have you been able to reach out to our support team on this concern at all? They can deem if your device is no longer functional, or see if they can get it working for you! If you do call, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Please let me know what the outcome is for you!