Thanks for the photos! With the overhang, this does appear to be normal video quality. Do you happen to have a Wedge Kit installed? Also, we appreciate the feedback in regards to turning on and off HDR. Perhaps a timer, similar to the motion schedule, would be beneficial. We'll be sure to pass that information along to the team!
No I don't have the Wedge Kit, not sure if it would help. Is it mentioned anywhere that yellow bulds effect the HDR at night? I would've bought Dusk To Dawn White Light Bulbs instead. Which Amazon Dusk to Dawn Sensor Light Buld would be suitiable for Ring at night, Daylight or Soft White? A timer woulld be useful for the yellow bulbs, I'll try the white not sure if I'll like them.
Good question @John_! There is no wedge kit for the Peephole Cam, as the field of view and point of focus is based on its mounting height on a door. A device that sits higher up to allow a more human point of view from the doorway might actually improve your view given the light exposure in the area. Let us know how it goes!
I have the same problem with the Ring Stick Up Cam Wired in the UK. Whenever the sun is shining brightly, everything not in shadow is overexposed. The camera itself is mounted out of direct sunlight but under the eaves of the roof in a sheltered location.
I have a Ring Doorbell 2 which has the HDR option and this works well to make the images much clearer when it is sunny.
Why can't the same update be applied to the wired Ring cams? Is it because the output videos would be larger with HDR enabled, and Ring are not prepared to invest in more cloud storage to accomodate the filesize increases?
Hi @Labrajaws - this does sound like expected behavior. Do you want to share a photo with us? Also, is the Cam and Doorbell installed in the same area?