Hi @CMTSTL! If you’ve confirmed power and wifi resources are plenty sufficient for this to work as intended, try performing a reset. To rest your Video Doorbell, please hold the setup button for 20 seconds. Once complete you will likely need to complete a new setup or reconnection steps in the Ring app.
If this concern persists consistently and not due to wifi, and a reset did not resolve the image quality. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.