So I’ve had this problem with the Ring doorbell 1 & was advised to upgrade to the Ring pro because it usually heat sensors instead of just IR. Let me just tell you I’m having the same problem!!! My door is 30’ from my street & the headlights & shadows on my lawn triggers the sensors. I can’t believe I spent even more $ only to call customer service back & have him tell me that ”that’s going to still happen because of how close I am to the road. BUT, updates are coming to the software so MAYBE it might help with that.” I wish I went with another company!!!