Video Doorbell Pro not working

It wont reboot anymore. We have tried all troubleshooting. Do we need to replace the device?

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Hey @Hickvilla. If you’ve tried all troubleshooting and cannot get the device to work, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.