Video Doorbell Pro Dying

I purchased my unit from US and installed at my home in Istanbul, Turkey. It was all good for months but it is dead for the last two days.

They have agreed to send a replacement unit but I am worried I will have to pay the full price as I don’t think it will be able to make it here so I can send the faulty unit within 30 days.

Something is definitely wrong on their Ring’s part. This really can’t be a coincidence.