Video Doorbell 3 poor picture and sound

Hi @Zsolt - chiming in for @Chelsea_Ring :slight_smile:

First, the Ring Community is a neighbor - to - neighbor forum. If a post goes unanswered, we’ll get to it, but ultimately we are pushing for peer - to - peer help.

From your recent post, it sounds like we could adjust your motion zones and settings a bit. Want to send over a picture of how you currently have your zones? Also, do you currently have any of the Wedge or Corner Kits installed on your device? Please keep in mind, that finding the best motion zones for you and your home can take a bit of trial and error – don’t sweat, we’ll help find you the best ones for your setting!

We’ll take a look at that picture attach and ask some team members what may be going on. Sorry I don’t know off the top of my head – but again, we’ll get it sorted out for you :slight_smile:

Appreciate your patience!

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