Video Doorbell 2 - Solar Charger Status "Connected" But I Don't Have One

We are having the same issue as well. We have a Ring 2 that was working perfectly hardwired, but a week ago, I noticed our Live feeds were not working. Over the week, I noticed we weren’t receiving notifications anymore even when people are at the door. This lead to me noticing the battery is very low, so I charged it manually. I finally got the batter back in the bracket tonight, and now I see the solar charger is connected. I don’t see the battery charging anymore. What is going on?! Apparently, we aren’t the only ones having this problem!