My parents are having the same issues with their Doorbell 2. Some of the issue is coming from the HDR being activated which causes some issues adapting to the light condition’s randomly. The technician that said remove the app, unfortunately dosen’t know much about the ring doorbell technology, removing the app from your phone will not stop false notifications, that the camera sends. That was just a basic answer. Plus they didn’t care to answer back, or answer you question at all to begin with. You asked about “unverified motion”, to which this answer has not been addressed on any of their posts. This is a popular question that is not being answered. I also would like to know how to verify a motion event, to help the camera learn as stated in the settings. I hope we get an answer soon.
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