No. Just spent 45 min talking to ring agents and they tell me this is a forced feature that can no longer be changed. We used to be able to change it in "new features," but that option has since disappeared from the dashboard. It stinks. Timeline view not user friendly for everyone
Two weeks ago my Ring app suddenly began to display the new timeline but I was able to disable this feature. Now its back again and apparently can't be disabled.
Ring team, please provide a way to disable this feature ASAP.
Hi neighbors! If you are unhappy with the Event History Timeline feature, you can turn this off in the app now. Please follow these steps to disable this feature:
Hope this helps!
I'm one who actually likes Timeline, and am frustrated that although I have my settings selected to Enable Event History Timeline, nothing displays as a timeline. Is there a solution to this?
Hey @AlwaysWatching, if you have Timeline Enabled but cannot see it when you go to your Live View, we may need to make sure your app is up to date! You can check this in your app store, and if it says it's up to date, please then remove the Ring app from your phone, reboot your phone, and then reinstall the Ring app. From here, you should be able to see the Timeline view from any of your device's Live View.
For any reason that you still do not see it, can you go to the Live View via the Camera Tile on your dashboard, or from Devices > Any device > Live View, and attach a screenshot of what that looks like? Additionally, go to your Ring app again > Account > and provide a screenshot showing that you have Event History Timeline on! Feel free to crop out your personal information from the top of the screenshot if it shows please. Additionally, with these two screenshots, let me know what device you're using the app on, the OS version, and the app version of the Ring app you're then running.