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Thumbnail view on dashboard not updating

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New Neighbor II

Thumbnail view on dashboard not updating

The dashboard in ring app that has the thumbnail camera view is not updating automatically like my other 2 floodlights. Does it not update like the floodlight views? Those views say 2 seconds where the doorbell one could say yesterday’s date unless I go into the live view. Any help is appreciated. Thank you.
2 REPLIES 2
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Community Manager

Re: Thumbnail view on dashboard not updating

Interesting @sgesualdi .  What doorbell do you have? Also, have you recently uninstalled and reinstalled the Ring App? 

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New Neighbor II

Re: Thumbnail view on dashboard not updating

I have the ring 2. I have not installed the ring app again. The app seems ok except for that. The cameras on the other hand let’s just say have not impressed me to this point.
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