Solved! Go to Solution.
I also had the Snapshot feature, but it disappeared a few days ago, I was on the phone with support but they couldn’t solve it, they are still working on it and was supposed to revert back when they found a solution.
Really miss this feature
Hi neighbors! Thanks for bringing this to our attention. Looks like you got a sneak peek of our new Snapshot Capture. Snapshot Capture is currently available on the following devices purchased on or after October 23, 2019, however, we are excited to launch this for all neighbors in the near future. Thank you for your patience while we work to perfect this new feature!
This problem was NOT solved, it is an existing problem. Ring, please do not tag this as a solved problem. My timeline/snapshot also disappeared from my timeline with no apparent solution from Ring.