I have managed to activate the Snapshot Capture Feature on my Spotlight Cam Battery but not on my Ring Video Doorbell 2, it should be possible to activate it on the Doorbell 2?
According to this page is should:
Solved! Go to Solution.
O.k., I understand the benefits and reasoning behind a slow roll out, but why only on devices purchase after 10/23/19 (Which is only a week ago!)?
Just remove the camera/Doorbell from ring app and re-install to get this feature, i did it with both my doorbell 2 and spotlight cam and now i have it on both
Having a similar issue on a Doorbell Pro installed a couple of years ago.
If you delete it and add it again, would it keep all motion zones and recordings?
Hi @su_A_ve, happy to chime in here. You would need to set the Motion Zones back up again as you're going through the setup process. I'd also recommend saving any important recordings by downloading them prior to completing this step to ensure nothing is lost!