I have a gen 2 ring that I’m trying to add to my smart things so I can add it to my home control panel but the smart things says I don’t have any supported devices.
We have 2 gen 2 rings on the account one at my mom’s house and one at ours, the one at my mom’s house is present but the one at ours doesn’t show up at all. Am I doing something wrong or do I need to do something specific to get the device to connect correctly. Also I have a shared account and we tried going the route of the shared login and it says we don’t have any supported devices but we have the 2nd gen 2 ring on there along with 2 stick up cameras also gen 2 that don’t show up.