cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 

Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

Highlighted
New Neighbor

Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

Before Ring Desided to update the ring App To This New Version I Was Able To Vew The Live Vew With Little Amount Of Problems Now When I Use The Live Vew My Phone Says The Ring App Has Stopped Responding . Also If I Tap On The Gear On The Top Right It Takes Me Back To The Original Settings But At Times It Freezes To The Point I Have To Hit The Three Slashes The Phone Gives To Clear All The Apps And Then I'll Go Back To See If It Works please πŸ™Fix Your App
9 REPLIES 9
Highlighted
Neighbor II

Re: Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

It's not the app. The app works fine. You're the first I've seen that's had this issue. I would uninstall the Ring app on your phone, then restart the phone. Then reinstall the app. It should be fine then.
Highlighted
New Neighbor

Re: Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

Samsung support has determined its the app not my phone I have done all trouble shooting as far as resetting phone data you name it I have done it so yes it's the new ring app Version
Highlighted
New Neighbor

Re: Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

If it's my phone then tell me why everything works but the ring app
Highlighted
New Neighbor

Re: Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

I have deleted the app and reinstalled it thanks
Highlighted
New Neighbor

Re: Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

I deleted the app reinstalled it reset the phone and samething
Highlighted
Neighbor II

Re: Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

If it still does the same thing you can post here. https://community.ring.com/t5/Ring-App/bd-p/Ring_App  This is the thread for the Ring App. 

Highlighted
Community Manager

Re: Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

Your best bet would be to call support @Sebastian3246 

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
Highlighted
New Neighbor

Re: Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

Yeah thanks for the reply but I have called ring support
Highlighted
New Neighbor

Re: Samsung Galaxy A 10 E πŸ‘‰ Ring Video doorbell 1

Ring support is not knowledgeable in this situation