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Ring video door bell randomly rings

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New Neighbor

Re: Ring video door bell randomly rings

Exactly the same thing happened to me last night at roughly the same time. I spent a good hour today checking wiring etc. and nothing appeared wrong. This would suggest there is/was something wrong with Ring Central.

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Community Manager

Re: Ring video door bell randomly rings

Hi neighbors. Yesterday we were experiencing issues with our Processing Infrastructure which resulted in delays in our Ring devices. This has since been resolved and everything should be back to normal. 

 

If you are still experiencing delays, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.



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New Neighbor

Re: Ring video door bell randomly rings

Thank you for this info! I installed the pro power kit you mentioned on my mechanical doorbell, and it fixed the random dinging problem! Thankyou!