@Gamer-Gre9 wrote:
Wired doorbell I have the router maybe 12 feet from doorbell. The outside can hear me but I can’t hear the outside. Every time I delete and reinstall the app I get perfect audio for the first time I use the app after that I can’t hear until I uninstall and install again.
Hello @Gamer-Gre9 ,
What you have described is unusal, and the fact that you can get perfect audio only one time after you delete and re-install the App is strange too.
I recommend that you telephone Ring Support for help:
https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch
Unfortunately, due to the Covid-19, their available hours have been changed also:
https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19
Sorry I could not be more helpful or offer a simple solution to your audio issue.