Ring doorbell

My ring doorbell I can not watch a live feed. Use to be able to when I had a subscription. But I should not have to have that. Also it keeps telling me someone is at the front door and there is no one can someone help also says to connect but I am

Hi @Kimmose904. What model of Doorbell do you have and what happens when you try to access Live View? What is the RSSI from your Device Health screen? Once I have a bit more information, I can make some suggestions that should help! :slight_smile: