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Ring doorbell won’t power up hardwired or through usb port

New Neighbor

Ring doorbell won’t power up hardwired or through usb port

Hi,

My Ring will not power up after a recent power failure. Voltage is good at door with 24v transformer. Tried charging through USB port on unit and still won’t light up.
1 REPLY 1
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New Neighbor

Re: Ring doorbell won’t power up hardwired or through usb port

Hi, although it sounds like you maybe have a RVDB1 (usb port) it's worth detailing which model you have. I guess you have left it plugged into usb power for a few hours before trying the setup? Is it completely dead?