I just installed my brand new Ring Peephole and I am having the same issue as everyone - live video doesn’t work (says “Activating Device” for a couple seconds before saying “Live View Ended”) and I only get black videos without audio. This black video happens when I try to use Live View, when someone rings the doorbell, or when motion is detected. I contacted customer support and the only answer I got was to replace my Ring. But if this is happening to everyone, what is the guarantee that this won’t happen to the new one? I’m very frustrated with this doorbell, I was excited to use it and now I don’t even get to test it out.