Ring doorbell pro will not connect to wifi

I tried a few things in that article. I setup a guest network on the 2.4 GHz channel, but I was not prompted for a password when attempting to connect the doorbell to it, so that failed. I then tried doing the DHCP reservation to give the doorbell it’s own IP address. Article states to make the IP Address outside the range of the router’s DHCP, but the router did not allow me to do so. I gave it an IP Address within the range of my router’s DHCP and put the doorbell’s MAC ID in the DMZ, but none of this has worked.