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Ring doorbell not lighting

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New Neighbor

Ring doorbell not lighting

Why doesn’t my doorbell light. It can’t be seen at night to be rung
3 REPLIES 3
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Community Manager

Re: Ring doorbell not lighting

Hey @rhutter. Do you have the Doorbell hardwired? What kind of Doorbell is this? 



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New Neighbor

Re: Ring doorbell not lighting

2nd generation video doorbell. Not hardwired. Battery operated. Level is good.
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Community Manager

Re: Ring doorbell not lighting

Hi @Prpldove. I assume you're also having this concern? The Doorbell must be hardwired in order to have this constant status light, so you will not see a light at night time unless the button is pressed when it's just battery operated. 



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