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Ring doorbell not charging

SOLVED
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New Neighbor

Re: Ring doorbell not charging

Li ion can be fast charged from 5°C to 45°C (41 to 113°F). Below 5°C, the charge current should be reduced, and no charging is permitted at freezing temperatures because of the reduced diffusion rates on the anode. ... Charging is indeed possible with most lithium-ion cells but only at very low currents.

So your right it will stop . The problem is that the unit runs off the battery and not the power supplied. The charging CCT only kicks in in warm weather.... definitely a firmware issue
They need to fix this
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New Neighbor II

Re: Ring doorbell not charging

Ok I just cancelled my subscription.  I'm done with Ring's BS.  I'm running Wyze cameras outside for alerts and person detection anyways and they don't have a subscription.

 

If anything this should be marked as the solution.  Solution: Cancel your subscription.

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New Neighbor

Re: Ring doorbell not charging

Completely agree, I have the exact same problem.  The electronics in this doorbell are complete junk.  If I new this before buying I would never of even considered this doorbell.  With winter lasting 5-6 months this thing is completely useless, dead battery and disconnected from wifi.  JUNK.

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New Neighbor

Re: Ring doorbell not charging

Same problem. Hardwired and stopped charging just recently. Worked fine for a year. Something changed.
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New Neighbor

Re: Ring doorbell not charging

Hi bigvic 33,

Every day I read posts about people having problems either with charging, or inability to sound their indoor chime from the Ring Doorbell.  Why not try what solved those two problems that I was also having?  The WASHERS.

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New Neighbor II

Re: Ring doorbell not charging


@ChicagoEd wrote:

Hi bigvic 33,

Every day I read posts about people having problems either with charging, or inability to sound their indoor chime from the Ring Doorbell.  Why not try what solved those two problems that I was also having?  The WASHERS.


Depends on what bigvic means by "stopped charging just recently".  Does he mean it's not showing it's connected (so perhaps the washers will help make a better connection) or does he mean "it's no longer keeping it charged/discharging", which is what most people are experiencing, to which the washers won't do anything at all.

Washers don't fix the discharge, only a poor connection.

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New Neighbor II

Re: Ring doorbell not charging

ChicagoEd, you're kidding me right? The washers do absolutely nothing. You can solder wires directly to the device but it won't change how it's programmed to charge.
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New Neighbor II

Re: Ring doorbell not charging

Because this is NOT the solution even though Ring chose to mark this as solved, I started a new thread, https://community.ring.com/t5/Video-Doorbells/Ring-doorbell-not-charging-NOT-SOLVED/m-p/24851
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New Neighbor

Re: Ring doorbell not charging

Same problem here I called them and they're sending me another battery that will not fix my problem

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New Neighbor

Re: Ring doorbell not charging

Did they resolve your issue??? They're sending me another battery that will not fix the charging the battery issue