Solved! Go to Solution.
All I did was to loosen each of the two screws fastening the two wires from the home wiring to the RING doorbell baseplate, and put a small washer between the wire loop and the brass terminal that the screw fastens to, and retighten. Do this for both of the screws.
That was it. I didn't invent this, just took advice from a post by bobbetts
Hey neighbors! When connected to existing doorbell wires, with a power supply of 8 - 24VAC, the voltage will provide a charge to your Video Doorbell battery. With normal use and optimal conditions your battery will stay charged.
Check out our Community post for tips on how to optimize your battery life between charges. You can also learn more about the benefits of hardwired operation here.