Brand new Ring and same issue. Doorbell shows hardwired and I tested my voltage and I have 20v and yet my battery is 17% and not going up.
Edit:
Battery going down…not charging.
Brand new Ring and same issue. Doorbell shows hardwired and I tested my voltage and I have 20v and yet my battery is 17% and not going up.
Edit:
Battery going down…not charging.