@Marley_Ring wrote:
Hey neighbors!
Marley get your development engineers to roll back the firmware! Up until the Jan 9. 2020 firmware NO ONE had a problem with the hardwired trickle charge. Now everyone’s devices are discharging, and I would put money on it’s the device-side (Edge AI) person detection algorithm Ring installed on all these devices. Clearly you guys didn’t do any testing, or at least not enough.
ROLL BACK THE FIRMWARE! Also while we’re at it, let us see the firmware versions and the notes! Why hide it behind “Up-to-date”?
ROLL BACK THE FIRMWARE!
ROLL BACK THE FIRMWARE!
ROLL BACK THE FIRMWARE!